Frequently Asked Questions
-
Fluffing is natural in handmade tufted rugs, it will gradually disappear with regular vacuuming.
-
• Vacuum regularly (recommended twice a week)
• In case of spills, clean with a damp cloth or wet wipe immediately
• Avoid using harsh chemicals to remove stains.
• Avoid using in damp places
• Do not soak in water
• Do not dry clean
-
As all products are handmade, there may be slight variations in each piece, and the size may also have a difference of about 1 cm.
-
Step 1 Choose your rug
Step 2 Pay 50% deposit
Step 3 Await completion
Step 4 Settle the balance and postage
Step 5 shipping